Privacy Policy

Effective Date: March 1, 2021
Last Updated: July 11, 2025

1. Introduction

The ChemEng Student LTD (“Company,” “we,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy governs your access to and use of www.chemengstudent.com (the “Website”), including any content, functionality, services, or courses offered through the Website, whether as a guest or a registered user.

By accessing or using the Website, or by clicking to accept the Privacy Policy when prompted, you agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, you must not access or use the Website.

This policy applies to information we collect:

On the Website;
In email, text, and other electronic communications between you and the Website;
Through mobile and desktop applications you download from the Website.

2. Information We Collect

Information You Provide to Us

We collect personal information that you voluntarily provide, such as when you:

Fill out forms;
Contact us via email or message;
Register for a course or membership;
Make a purchase;
Participate in surveys or promotions;
Submit feedback or comments.

This information may include your name, email address, billing address, phone number, payment details, and other identifiers used to provide services or communicate with you.

Information We Collect Automatically

As you browse our Website, we may use technologies like cookies, web beacons, and Google Analytics to collect information about your device and usage. This includes:

IP address;
Browser type;
Operating system;
Pages visited;
Time spent on the Website;
Referral websites.

This data is aggregated and used for analytics, performance improvements, and service optimization.

3. Use of Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance functionality, personalize your experience, analyze site usage, and serve targeted advertisements. Cookies may also be placed by trusted third parties, such as advertising networks and social media platforms.

You can learn more about the types of cookies we use and how to manage them in our Cookie Policy.

4. Third-Party Use of Cookies and Analytics

Third parties such as Google, Facebook, and advertising partners may collect information about your online behavior across websites through cookies and similar technologies. These third parties may use the information to show you interest-based ads on their platforms.

We do not control how these third parties use your data. Please refer to their privacy policies for more information.

5. Email Information and Communications

If you contact us via email or sign up for any of our services using your email address, we may store your messages and contact details. This allows us to:

Respond to your inquiries;
Send you order confirmations and course updates;
Deliver newsletters and promotional emails (if you have opted in).

All our emails comply with the CAN-SPAM Act and include a clear unsubscribe option. You may opt out at any time by clicking the link in the email or contacting us directly.

6. How and Why We Collect Information

We collect information to:

Fulfill service requests;
Improve Website functionality and content;
Deliver relevant content and offers;
Administer customer support;
Comply with legal and contractual obligations.

We may also enroll users in newsletters or promotions if they have provided consent. Users from the EU will only be added to such lists through clear opt-in mechanisms in line with GDPR.

7. Use of Google Services and Analytics

We use services such as Google Analytics and AdSense to improve performance and show relevant ads. These tools may collect and share anonymized usage data, including your IP address, with Google.

Google may use cookies to personalize ads across websites. Learn more in Google’s Privacy Policy and Advertising Information.

8. Disclosure of Your Information

We do not sell or rent your personal information. We may share your data with:

Affiliates and service providers for business operations;
Legal entities or advisors to enforce our rights;
Government authorities if required by law;
Successors in the event of a merger or sale.

9. Data Security

We implement industry-standard measures such as Secure Sockets Layer (SSL) to protect your data during transmission. However, no data transmission or storage system can be guaranteed 100% secure.

Sensitive payment information is never stored or transmitted via email. We only use reputable third-party services for payment processing.

10. GDPR Compliance and Your Rights

If you reside in the European Union or the United Kingdom, you have the following rights under GDPR:

Access your personal data;
Correct inaccuracies in your data;
Request deletion (“right to be forgotten”);
Restrict or object to data processing;
Withdraw consent at any time;
Lodge a complaint with a supervisory authority.

You may exercise your rights by contacting us at info@chemengstudent.com. We will respond in accordance with applicable law.

11. Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

12. Children’s Privacy

This Website is not intended for children under the age of 13. We do not knowingly collect data from children. If you are under 13, do not use the Website or provide any information.

If we discover that we have collected personal information from a child under 13 without verified parental consent, we will delete it promptly. Contact us at info@chemengstudent.com if you believe we may have collected such data.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date. If material changes are made, we will notify you via email or a prominent notice on the Website.

You are responsible for keeping your contact information current and for reviewing this policy periodically.

14. Contact Information

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: info@chemengstudent.com
Company: The ChemEng Student LTD
Jurisdiction: United Kingdom

This Privacy Policy is consistent with our Terms and Conditions and is designed to comply with GDPR and relevant international data protection laws.